STUDIO 160BRIGHT SMILE DENTAL
Book audit
DOSSIER 01 / CLINIC.OPS / DAILY VIEWLIVE
§ TODAY AT A GLANCESECTOR 9, CHANDIGARH

Tuesday, 22 April. 10:47 AM now.

TODAY

14 scheduled · 11 confirmed · 2 pending · 1 no-show

DUES

₹1.14L across 7 patients · 2 reminders sent

COLLECTIONS

₹38,500 · 6 UPI · 2 cash · 1 card

REVIEWS

4 new 5-star on Google

§ 01 / INBOX12 MSGS
  • WHATSAPP7:42am

    Priya M.

    Dr aaj koi slot hai clean up ka?

    ✓ REPLIED · replied · booked Sat 11am

  • WHATSAPP11:15am

    Mr Arora

    Dues payment link worked, paid 11:15 AM. Thanks.

    ✓ RESOLVED · ₹28,000 dues cleared · day 8 sequence

  • INSTAGRAM8:26am

    @ritikaverma

    Hi doctor, wisdom tooth charges kya hain?

    ✓ REPLIED · auto-replied with price range ₹3,500–8,000

  • MISSED CALL8:11am

    +91 98xx XX4412

    Missed call · no voicemail · no name yet

    ✓ REPLIED · AI returned with WhatsApp follow-up

  • WHATSAPP10:44am

    Mrs Khurana

    Google review submitted 5 stars, thanks doctor

    ✓ RESOLVED · AI auto-requested yesterday · 24h post-visit

  • WHATSAPP10:02am

    Dentsply Supplies

    3 boxes dispatched from Ludhiana, ETA Friday

    AI-initiated inventory order · composite restoration

  • WHATSAPP9:48am

    Kavita Sethi

    sorry yesterday miss ho gaya. Aaj 1:30 ok?

    ✓ REPLIED · rescheduled · no-show risk 58% · reminder queued

  • GOOGLE9:20am

    Google My Business

    Anonymous: do you do Invisalign? price?

    ✓ REPLIED · replied with consultation link

§ 02 / SCHEDULE · 3 CHAIRSTUESDAY, 21 APRIL
Dr Arjun Khanna
8 BOOKED · 4 OPEN
  • 09:00Rohit Malhotra
    RCT session 2
  • 09:30Neeraj Gupta
    Teeth cleaning
  • 09:45Simran Kaur Walia
    consultation — suspected RCTasked to come 30 min late
  • 10:30OPEN · 30M
  • 11:00Ravinder Pal Singh
    follow-up 14 daysHindi preferred
  • 11:30Mohit Jindal
    implant — abutment placement
  • 13:00OPEN · 30M
  • 13:30Kavita Sethi
    RCT continuationcancelled yesterday — needs reschedule confirm
Dr Priya Mehra
8 BOOKED · 4 OPEN
  • 09:15Anjali Verma
    Teeth cleaning
  • 09:45Mrs Arora
    Follow-updid not arrive · AI to follow up
  • 10:00Neelam Khurana
    whitening consultation
  • 10:45OPEN · 30M
  • 11:15Tanvi Aggarwal
    Consultationfirst visit — new patient
  • 11:45Rhea Bedi
    Whitening / cosmetic
  • 12:30OPEN · 60M
  • 13:30+91 98xx 44121
    Consultationwalk-in slot held — needs confirmation
Dr Sameer Bedi
Out till 2pm (CME session)
  • 09:00OPEN · 30M
  • 09:30OPEN · 30M
  • 10:00OPEN · 30M
  • 10:30OPEN · 30M
  • 11:00OPEN · 30M
  • 11:30OPEN · 45M
  • 12:30OPEN · 30M
  • 14:00Myra Batra (11y)
    braces adjustment
§ 03 / AI TODAY12 EVENTS
  • 7:42am

    Replied to Priya M. (WhatsApp), booked Sat 11 AM cleaning slot — 3 slots offered.

  • 8:05am

    Classified 11 inquiries across 4 channels — 2 bookings, 3 pricing, 1 emergency, 5 other.

  • 8:17am

    Sent day-of reminders to 11 confirmed patients — 9 WhatsApp, 2 SMS for non-WA numbers.

  • 8:17am

    Reminder failed to Mr Garg — WhatsApp number bounced. Task raised for reception.

  • 9:30am

    Drafted GST invoice #INV-0412 for Khurana family cleaning (₹4,200) — UPI payment link attached and sent on WhatsApp.

  • 10:15am

    Auto-reminder with UPI link sent to Mr Arora (₹28,000 dues, day 8 in sequence). Paid 11:15 AM ✓

  • 10:33am

    Instagram DM @aanshika.ch — EMI query for braces. Quoted 6-month 0% via Bajaj Finserv.

  • 11:40am

    Google review request sent to Mrs Khurana (cleaning yesterday). Submitted 5 stars at 10:44 AM ✓

  • 12:00pm

    Drafted PO to Dentsply for composite restoration material (3 boxes, low stock). Waiting on staff approval before sending.

  • 12:30pm

    No-show reminder sent to Kavita Sethi (1:30 PM RCT, 58% risk). Confirmed 12:51 PM ✓ — waitlist stood down.

  • 2:00pm

    Churn outreach: 4 patients past 6-month mark — drafted gentle check-in for Dr Mehra's review.

  • 8:00pm

    Scheduled — daily revenue summary to Dr Mehra's WhatsApp (collections, procedures, tomorrow's schedule).

§ 04 / PRIYA M.WHATSAPP
Dr aaj koi slot hai clean up ka?
7:42am
Hi Priya ji, good morning. Aaj toh almost full hai — 3:45pm ek slot hai Dr Priya ke saath, 30 min ka. Chalega?
7:43am
Aaj thoda mushkil hai office se. Saturday kuch hai?
7:45am
Haan Saturday 11am ya 12:30pm available hai. Kaun sa book kar dun?
7:45am
11 kar do
7:47am
Done — Saturday 26 April, 11:00am, Dr Priya Mehra. Reminder Friday shaam bhej dungi. Parking sector 9 market ke andar hai.
7:47am
ty 🙏
7:48am
REPLIED BY AI · THREAD REVIEWED BY STAFF 8:10 AM
STUDIO 160 · CHANDIGARH · DEMO DASHBOARDDATA SHOWN IS ILLUSTRATIVE← BACK TO STORY